Netflix is not evil

Couple of days ago, i had accidentally returned a DVD from library in Netflix dvd sleeve. Later when i knew about it, i got little upset thinking about the fine which i have to pay at library. But to my surprise, i got an email back from them. They were returning my DVD. I never expected this kind of service from them. This act has already increased my customer loyalty. Today i recieved it just in time to avoid any late penalty. Kudos to Netflix. Keep up the good work.